Last Updated: 2025 DEC 18

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AJ Collectibles LLC ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the "Site"). By using the Site, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

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We may collect the following categories of information:

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a. Personal Information

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Information you voluntarily provide, including but not limited to:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely by third-party payment processors; we do not store full payment card details)

• Account login credentials

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b. Automatically Collected Information

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When you access the Site, we may automatically collect:

• IP address

• Browser type and device information

• Pages viewed, referring URLs, and browsing behavior

• Date and time of access

• Cookies and similar tracking technologies

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2. How We Use Your Information

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We use the information we collect to:

• Process and fulfill orders

• Communicate with you regarding orders, accounts, or customer service inquiries

• Prevent fraud, chargebacks, abuse, and unauthorized transactions

• Enforce our Terms and Conditions, Anti‑Scalping Policy, and other site policies

• Improve our website, products, and customer experience

• Comply with legal obligations and regulatory requirements

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3. Cookies & Tracking Technologies

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We use cookies, pixels, and similar technologies to:

• Enable core website functionality

• Remember preferences and account sessions

• Analyze traffic and user behavior

• Detect fraud and abusive activity

You may disable cookies through your browser settings; however, doing so may limit functionality of the Site.

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4. Sharing of Information

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We do not sell or rent your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors (e.g., Stripe, PayPal, Shopify Payments)

• Shipping carriers and fulfillment providers

• Fraud prevention, risk monitoring, and identity verification services

• Legal authorities or regulatory bodies when required by law

• Payment networks and banks in the event of a chargeback, dispute, or fraud investigation

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5. Chargebacks, Fraud & Legal Enforcement

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To protect AJ Collectibles LLC and our customers, personal information may be used and disclosed for:

• Investigating suspected fraud or abuse

• Responding to chargebacks, payment disputes, or claims

• Submitting evidence to banks, payment processors, and card networks

• Enforcing our Terms and Conditions and Anti‑Scalping Policy

• Pursuing civil remedies, collections, or legal action where permitted by law

By using the Site, you expressly consent to such use and disclosure.

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6. Data Retention

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We retain personal information only as long as necessary to:

• Fulfill orders and provide services

• Maintain business records

• Resolve disputes

• Enforce agreements

• Comply with legal, tax, and regulatory obligations

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7. Data Security

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We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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8. Your Rights & Choices

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Depending on your location, you may have the right to:

• Access personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain data, subject to legal and business requirements

• Opt out of non-essential marketing communications

Requests may be denied where retention is necessary for fraud prevention, legal compliance, chargeback defense, or enforcement of our agreements.

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9. Illinois Privacy Rights (Biometric Information & State Law)

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If you are an Illinois resident, you are entitled to specific rights under applicable Illinois privacy laws, including the Illinois Biometric Information Privacy Act ("BIPA"), where applicable.

AJ Collectibles LLC does not knowingly collect, store, or sell biometric identifiers or biometric information (such as fingerprints, facial recognition data, or voiceprints).

If any biometric-related data were ever to be used in connection with fraud prevention or identity verification technologies provided by third parties, such data would be:

• Collected only where legally permitted

• Used solely for security and fraud prevention purposes

• Retained only as long as necessary for its original purpose

• Protected using reasonable security safeguards

Illinois residents may also request information regarding:

• Categories of personal data collected

• Purpose for collection or disclosure

• Third parties with whom data is shared

Requests may be submitted using the contact information listed below. We may require verification of identity before fulfilling a request.

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10. Children’s Privacy

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The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

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11. Third‑Party Links

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The Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. Accessing third‑party sites is at your own risk.

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12. Changes to This Privacy Policy

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We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting with an updated "Last Updated" date. Continued use of the Site constitutes acceptance of the revised Privacy Policy.

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13. Contact Information

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If you have questions or concerns regarding this Privacy Policy or our data practices, contact us at:

AJ Collectibles LLC
Email: japorongao@ajcollectiblesllc.com

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California Privacy Rights (CCPA / CPRA)

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If you are a California resident, you have specific rights under the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”). Subject to verification, these rights include:

• The right to know the categories and specific pieces of personal information we collect about you

• The right to know the purposes for which personal information is collected or disclosed

• The right to request deletion of personal information, subject to legal and business exceptions

• The right to correct inaccurate personal information

• The right to limit the use or disclosure of sensitive personal information

• The right to opt out of the sale or sharing of personal information

• The right to not be discriminated against for exercising your privacy rights

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Sale or Sharing of Personal Information

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AJ Collectibles LLC does not sell personal information for monetary consideration. We also do not knowingly share personal information for cross-context behavioral advertising as defined under CPRA.

Certain disclosures of personal information to payment processors, shipping carriers, fraud prevention services, analytics providers, and other service providers may be considered a “sale” or “sharing” under broad statutory definitions; however, such disclosures are made strictly for legitimate business purposes and are governed by written agreements limiting the use of the information.

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Exercising California Privacy Rights

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California residents may submit requests to access, delete, or correct personal information using the contact information listed above. We may require verification of identity and may deny requests where retention of information is necessary for:

• Fraud prevention and security purposes

• Chargeback defense and dispute resolution

• Compliance with legal, tax, or regulatory obligations

• Enforcement of our Terms and Conditions

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By using this Site, you acknowledge that you have read, understood, and agree to this Privacy Policy.